SandraSoClean
698 Pearl Island Dr. Henderson, NV 89015
Phone: (702) 884-6490 Website: http://sandrasoclean.com/
sandra Lister, Sandrasoclean, Kirby Vacuum

Frequently Asked Questions


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Please Note- We work Very hard in your home. We generally need the temperature of the air to be cooler than you may be used to. Please take this into consideration before calling. This is a year round issue. If you are not home, we will always note the original temperature, and return it to where it was before leaving.
Q: What do you do?
A: We do what You want us to do. On a first visit, we will ask you to show us around, pointing out your pet peeves
and important tasks needed done. If it pertains to House cleaning, We do it. Don't be afraid to ask!
We clean every room unless asked not to. We do a thorough job and try to finish on time
so as not to interfere with your busy schedule. We only need to be instructed once, you never need to repeat yourself.
Q: How do you Charge me?
A: We base our fee on the number of Bedrooms and Bathrooms, if you have pets, how many levels your home has, and the overall amount of work needed done.
We always charge a flat fee. We accept Cash, Checks, Paypal and Money Orders too. We may ask that you pay cash the first time we render service.
Q: What happens if something is damaged or broken?
A: Although we have never needed to file a claim in 20 years,
We are fully insured up to 1 million dollars. We are also Bonded up to $10,000 but again, We have never had an incident.
Q: Do the same people show up every time?
Currently, I (Sandra Lister) work most of my job sites. However, where needed, I take along an assistant. When we do Clean in/ out's I will bring an assistant.
Q: Do I need to be present during the cleaning?
A: No. Most of our clients give us a copy of their keys, or have us let ourselves out via the garage door.
Q: How long do you stay in my home?
A: Typically we take 2 1/2 to 3 1/2 hours on average. Homes with 4 to 5 bedrooms may take up to 4 hours.
Q: Do you do laundry or dishes?
A: Yes we do Both. We will perform as much laundry as is practical during your cleaning. We can wash dishes by hand or put them in the dishwasher and then put them away.
Q: Do you use eco-friendly products?
A: Yes. However, you must request them. Some of my clientele prefer the old standbys. WE don't charge
extra for using our line of
GreenWorks© eco-friendly cleaning supplies.
Q: Do you charge extra for anything?
Generally, No. However, if you have an "added" task that usually doesn't apply to our normal routine in
your home, there may be a nominal fee.